Case Study 1: Volunteering gives a second chance of learning

When she learned that the local Home-Start was looking for volunteers, she thought that she would put her parenting skills to good use. 

In the two years that she has been with Home-Start, as well as supporting a family and helping out at the family group sessions, she has started an NVQ course in childcare, completed the volunteers’ accredited preparation course and attended numerous short training events.Volunteer child and mum smiling 

She told us: “I am making up for the opportunities that I missed at school. If there are any more courses that I can go on, then I will. I am hoping to go on to do the NVQ Level 3 course in childcare. I would recommend joining Home-Start to anyone with parenting skills and a couple of hours a week to share with a local family”. 

Most recently she has been appointed for 10 hrs a week as a play worker. She is currently learning Welsh and Makaton. Whilst many of the courses that she attends are offered through the volunteer training programme, she actively seeks out other courses that are relevant to her role. 

On a personal level, she feels she has metamorphosed from a person with low self-esteem and zero confidence to a bright, bubbly person with a self-image that is increasingly positive.  She is looking forward to a full-time career working with children, not just longing for it as a 'pipe-dream' and she constantly reiterates that it was all down to the support and belief in her from Home-Start. 

“Since being with Home-Start, my life has changed. I have made lots of friends and have more confidence and self-esteem. My family and friends have also noticed the difference in me. I feel that I am doing something worthwhile and Home-Start has given me the opportunity to get qualifications and to think positively about the future.”

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